Shipping: All orders are sent to Logistics within 24-72 hours after the order is placed (not including weekends or holidays). USPS Tracking info is automatically emailed to the email given on the order form. Orders to the lower 48 states should arrive within 5-7 business days after submitted to Logistics however it can take up to 10-14 business days depending on USPS. International orders normally take 10-31 days to arrive but can vary depending on the speed of the carrier.
Due to the popularity of Enhancerx™, our call volume is high and typically results in a 10-15 minute wait or will send you directly to voicemail on the busiest days so we kindly ask that you attempt email contact first. Please note that we do not phone our clients, even when requested in voice mail due to privacy concerns and the nature of the product. Contacting us via Email is always best.
Email Support: Open 24/7
Email response times are still within a few hours on average - to a maximum of 24 hours on weekends and holidays. We strongly suggest that you contact us via email instead of phone so that we can have one of our many email agents answer your questions in a timely manner.
IMPORTANT NOTE: Please check your spam folder for tracking emails or responses due to some email providers unknowingly placing emails into spam or junk folders.
Email providers such as Att.net, Icloud, Sbcglobal, Comcast, Yahoo and now even some Gmail accounts are not receiving our emails based on personal email settings. If you email us and DO NOT receive a response within 24 hours then check your spam or junk folder because we have responded. WE RESPOND TO ALL EMAILS.
We thank you for your patience.
Enhancerx™ Customer Service Management
If you have any questions about our product line or your order then please contact us via email at email@example.com.
We respond to all emails in the order to which they are received. Typical email response time is 1-24 hours.
Please check your spam folder for tracking emails or responses due to some email providers unknowingly placing emails into spam or junk folders.
Phone Order Line:
Available: 9am-3pm Mon-Fri,
(Pacific Time Zone).
Billing handled by SecureOnlineShoppingCart.
*If you are requesting information regarding a current order then please email us, (do not leave a message) so we can have a log or record 0f communication. *For privacy concerns we do not have outgoing call support or call display and we do not save phone numbers in the system.
Billing systems are operating in real time. The processing and shipping of orders can take up to 72 hours (See notice above). Orders to the lower 48 states average 5-10 business days once processed by Logistics and 10-31 days for International orders. We are at the mercy of USPS so times do vary. If you have not received your order in a timely fashion then please email us right away so we can put a trace on it for you and pass along the tracking number.
If we find an error or issue with your order then we will of course reship at our expense right away if necessary. We do not refund orders which are in transit or those which have already been submitted to the fulfillment center since we cannot physically pull them back.
807 Airport Access Rd. Unit D
Traverse city, MI 49686
Telephone: +1 800 598 5621