Overview
Our refund and returns policy lasts 180 days. If 180 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The AndroExtenders® are exempt from being returned a they are a registered Medical Device.
To complete initiate your return, Please contact us.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again and then contact us so we can provide proof of refund.
It may take some time before your refund is officially posted.
Need help?
Contact us for questions related to refunds and returns.